Tuesday, 29 August 2023

Qantas flight credits: Albanese says customers should get another flight or their money back

PM weighs in on expiring credits but government defends blocking Qatar airways from increasing its flights to Australia

The Australian government has defended its decision to block Qatar airways from almost doubling its flights to Australia, but has distanced itself from Qantas by insisting the national airline should compensate customers for pandemic flight credits.

On Tuesday Prime Minister Anthony Albanese responded to consumer anger about $470m of unclaimed Qantas and Jetstar flight credits, and the assistant minister for competition, Andrew Leigh, called for the introduction of more low-cost carriers to bring prices down.

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